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Terms and Conditions

Last updated: January 31, 2026

1. Introduction

Welcome to SnapToDoor ("we," "our," or "us"). These Terms and Conditions govern your use of our website www.SnapToDoor.com and the purchase of products from our platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Definitions

  • "Platform" refers to the SnapToDoor website and mobile applications
  • "User" refers to any individual who accesses or uses the Platform
  • "Products" refers to items available for purchase on the Platform
  • "Seller" refers to SnapToDoor and any third-party vendors
  • "Order" refers to a purchase request placed by a User

3. Account Registration

To make purchases on SnapToDoor, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your password confidential and secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Pricing

We strive to display accurate product information, including descriptions, images, and prices. However:

  • Product images are for illustration purposes and may vary from actual products
  • Prices are subject to change without prior notice
  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes
  • We reserve the right to limit quantities or refuse any order
  • Promotional offers are subject to specific terms and availability

5. Order Acceptance and Fulfillment

Your order constitutes an offer to purchase. Order acceptance occurs when:

  • We send you an order confirmation email
  • We process your payment successfully
  • We ship the product(s)

We may cancel orders due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons. In such cases, a full refund will be issued.

6. Payment Terms

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express)
  • Debit Cards
  • UPI (Unified Payments Interface)
  • Net Banking
  • Cash on Delivery (available for select locations and order values)

All payments are processed through secure payment gateways. We do not store your complete card details on our servers.

7. Shipping and Delivery

Delivery timelines are estimates and may vary based on:

  • Your delivery location
  • Product availability
  • External factors (weather, strikes, etc.)

Free shipping is available on orders above Rs 999. Standard shipping charges apply to orders below this amount.

8. Intellectual Property

All content on SnapToDoor, including text, graphics, logos, images, and software, is the property of SnapToDoor or its licensors and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. User Conduct

When using our Platform, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious software or code
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent activities
  • Harass or abuse other users or our staff

10. Limitation of Liability

To the maximum extent permitted by law, SnapToDoor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products. Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold SnapToDoor harmless from any claims, damages, losses, or expenses arising from your breach of these Terms or your use of our Platform.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through arbitration in Kolkata, India, in accordance with the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. The courts of Kolkata, West Bengal shall have exclusive jurisdiction over any disputes.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Platform. Your continued use after changes constitutes acceptance of the modified Terms.

15. Contact Information

For any questions regarding these Terms, please contact us:

SnapToDoor

Email: legal@SnapToDoor.com

Phone: +91 8420626114

Address: 1ST FLOOR, 516, R.N. GUHA ROAD, Dum Dum, Kolkata, North Twenty Four Parganas, West Bengal, 700074